Frequently Asked Questions
Welcome to our FAQ sanctuary. This space is designed to help you find quick answers for a peaceful shopping and journaling experience. If your question remains unanswered, we are here to guide you.
Still have questions?
We invite you to reach out for any personal guidance or specific inquiries. Send us a gentle email, and we will get back to you soon.
blackdogurbanartistry@gmail.com
General Questions
What is the core philosophy of Delcoure Art Studio?
We believe in cultivating spiritual growth and personal connection through the tranquil arts of coloring and meditation. Our goal is to provide a calming space where creativity meets faith.
Who is the creator behind the studio?
The studio is led by Michele Delcoure, an artist dedicated to helping others find peace and presence through mindful artistic expression.
How can I stay updated on new releases?
You can follow us on social media or reach out via email to join our community. We regularly share insights into our creative process and upcoming spiritual guides.
Can I use the designs for commercial purposes?
All artwork and materials provided by Delcoure Art Studio are for personal, spiritual use only. For any licensing inquiries, please contact us directly.
The Guided Journal
How long will it take to get through the journal?
Rooted & Blooming is a 52‑week journey, designed to gently guide you through one year of reflection and growth.
I’m not very “artistic.” Will I still enjoy this journal?
Yes. You don’t need to be an artist to use Rooted & Blooming. The coloring pages are simple and meditative, and the prompts focus on your heart, not your skill level.
What if I struggle to stay consistent with spiritual practices?
This journal was created with you in mind. Each day is small and doable, and if you fall behind, you can simply begin again. God is more interested in your presence than your perfection.
Is this journal based on a calendar?
No. You can start anytime. Simply begin where you are and move through the weeks at your own pace.
What does the journal teach?
This is a guide, not a textbook. It offers 26 themes (each lasting two weeks) with a flower to color, a Scripture verse to meditate on, and 14 prompts to help you reflect with God.
What do you suggest I use to color?
Use whatever feels good in your hands—markers, pencils, or pens. Personally, I love using Crayola Twistables colored pencils.
What happens if I miss a day?
It’s completely okay. Just pick up on the next day and keep going. This journal is about peace and growing closer to God, not perfection—He understands when life happens.
Ordering & Shipping
How long does shipping take?
Orders are processed with care within 2-3 business days. Domestic shipping typically takes 5-7 business days to reach your home.
What payment methods do you accept?
We accept all major credit cards and secure online payment options to ensure your transaction is as peaceful as your practice.
Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email with tracking details to follow its journey.
Do you ship internationally?
Currently, we focus on domestic shipping. We are working towards bringing Rooted & Blooming to international friends in the future.
Hassle-Free Returns
What is your return policy for the Rooted & Blooming journal?
We want you to feel completely at ease with your purchase. If your journal arrives damaged or if there is a printing error, please contact us within 14 days for a replacement or a full refund. As this is a personal guided journal, we cannot accept returns for items that have been written in or used.
How do I process a refund?
To initiate a refund for a qualifying order, simply email our studio. Once your request is approved, the refund will be processed back to your original payment method within 5-10 business days. We strive to make this process as gentle and straightforward as possible.
Can I exchange my product for something else?
Currently, we only offer direct replacements for items that arrive flawed. If you've changed your mind about a specific product before it ships, please reach out immediately so we can adjust your order before it begins its journey to you.
Still Have Questions?
We’d love to hear from you. If you didn’t find what you were looking for above, please send us a gentle note and we will get back to you as soon as possible.